全面了解生產(chǎn)一線
管理者成功管理團(tuán)隊(duì)的主要事宜。系統(tǒng)理解生產(chǎn)一線各級(jí)管理者的
角色定位及主要職責(zé)。
掌握如何實(shí)施每天一線團(tuán)隊(duì)管理的工作,以推動(dòng)團(tuán)隊(duì)成員致力于達(dá)成團(tuán)隊(duì)
績(jī)效目標(biāo)。發(fā)展有效的溝通技能。
學(xué)習(xí)如何通過(guò)召開(kāi)成功團(tuán)隊(duì)會(huì)議的技能,以便成功管理團(tuán)隊(duì)
績(jī)效。提升處理團(tuán)隊(duì)內(nèi)部困難事宜的能力。1.理解生產(chǎn)一線管理者的角色定位
* 影響生產(chǎn)一線團(tuán)隊(duì)
績(jī)效的主要因素
* 生產(chǎn)一線成功團(tuán)隊(duì)的條件
* 生產(chǎn)一線管理者的價(jià)值
* 公司對(duì)生產(chǎn)/運(yùn)營(yíng)各級(jí)管理者的預(yù)期
2.在每天工作中激勵(lì)團(tuán)隊(duì)成員行動(dòng),致力達(dá)成團(tuán)隊(duì)
績(jī)效目標(biāo)
* 有效編寫交接班記錄
* 成功召開(kāi)班前會(huì)/晨會(huì)
* 利用
績(jī)效控制板等每天對(duì)生產(chǎn)一線班組
績(jī)效進(jìn)行分析和改進(jìn)
3.在每天工作中發(fā)展有效溝通技能
* 理解溝通的基本原理
* 成功召開(kāi)團(tuán)隊(duì)會(huì)議
- 典型會(huì)議議程
- 應(yīng)對(duì)生產(chǎn)一線團(tuán)隊(duì)會(huì)議中的窘境
4.處理每天生產(chǎn)一線團(tuán)隊(duì)內(nèi)的困難事宜
1. Understanding roles of production front-line team leader
* Factors affecting the performance of production front-line team
* Conditions for successful production front-line team
* Values added by production front-line team leader
* Expectations for production/operation managers at all levels
2. Motivating team member to act in everyday work so as to achieve team objectives
* Handovering notes-kick-off of every shift/day’s work
* Start-of-shift / day meeting-kick-off of every shift / day’s work
* Dash board - oversight and improvement of production front-line team performance everyday
3. Development of individual communication skills in everyday work
* Principles of communication-seven-piece puzzles
* Successful team meeting
- Typical agenda
- Handling difficult situations in team meeting
4. Handling difficult operational issues