卓越的生產(chǎn)運(yùn)營管理其它上課時(shí)間：

* 企業(yè)中對(duì)工廠、生產(chǎn)承擔(dān)主要責(zé)任的高級(jí)管理人員

學(xué)習(xí)通過成功實(shí)施授權(quán)以管理團(tuán)隊(duì)績效并幫助員工獲得發(fā)展。系統(tǒng)提升通過成功處理團(tuán)隊(duì)運(yùn)營事宜及困難人際關(guān)系以發(fā)展管理者的全面領(lǐng)導(dǎo)能力。

學(xué)習(xí)在日常工作中有效輔導(dǎo)員工以提升團(tuán)隊(duì)能力并幫助員工獲得發(fā)展。系統(tǒng)掌握以解決問題為導(dǎo)向的方式提升綜合處理團(tuán)隊(duì)事務(wù)的能力，以推動(dòng)生產(chǎn)運(yùn)營團(tuán)隊(duì)不斷進(jìn)步。1.理解工廠經(jīng)理的角色定位
* 影響生產(chǎn)/運(yùn)營團(tuán)隊(duì)績效的主要因素
* 成功生產(chǎn)/運(yùn)營團(tuán)隊(duì)的條件
* 工廠經(jīng)理的價(jià)值
* 公司對(duì)生產(chǎn)/運(yùn)營各級(jí)管理者的預(yù)期

2.在每天工作中幫助和鼓勵(lì)一線團(tuán)隊(duì)成員行動(dòng)，致力達(dá)成團(tuán)隊(duì)績效目標(biāo)
* 支持和輔導(dǎo)召開班前會(huì)/晨會(huì)
* 利用績效控制板等每天對(duì)生產(chǎn)/運(yùn)營團(tuán)隊(duì)績效進(jìn)行分析和改進(jìn)
* 利用授權(quán)激勵(lì)一線團(tuán)隊(duì)管理者行動(dòng)

3.在每天工作中發(fā)揮領(lǐng)導(dǎo)作用
* 領(lǐng)導(dǎo)力的基本理念
* 每天工作中生產(chǎn)/運(yùn)營管理者發(fā)揮領(lǐng)導(dǎo)作用的典型情境
* 典型情境演練
- 處理生產(chǎn)/運(yùn)營團(tuán)隊(duì)的運(yùn)營事宜
- 處理生產(chǎn)/運(yùn)營團(tuán)隊(duì)的人員事宜

4.輔導(dǎo)員工以發(fā)展生產(chǎn)/運(yùn)營團(tuán)隊(duì)能力
* 111方法
* 團(tuán)隊(duì)能力發(fā)展計(jì)劃

5.提升處理困難事務(wù)的能力以推動(dòng)生產(chǎn)/運(yùn)營團(tuán)隊(duì)進(jìn)步
* 以解決問題為導(dǎo)向的方式—DESC
* 典型情境演練
1. Understanding roles of production / operation / plant manager
* Factors affecting the performance of production / operation department
* Conditions for successful production / operation department
* Values added by production / operation/plant manager
* Expectations for production / operation managers at all levels

2. Supporting & motivating front-line team to act in everyday work so as to achieve team objectives
* Supporting & coaching start-of-shift / day meeting-kick-off of every shift / day’s work
* Dash board - oversight and improvement of production / operation team performance everyday
* Delegation - motivating front-line leaders to act

3. Providing leadership in everyday work
* What is leadership
* Typical everyday situations in which leadership is provided
* Typical scenarios exercise
- Handling operational issues
- Handling people issues

4. Coaching - development of competency of production / operation team / plant
* 111 method
* Team development plan

5. Handling difficult issues - making progress in production / operation team / plant
* Problem-solving oriented approach - DESC
* Typical scenarios exercise